Frequently Asked Questions
What is the minimum and maximum age required to rent a vehicle?
Renters must be 25 years or older.
Is there a required interval between bookings?
Yes, there is a 2 to 48-hour buffer between rentals to allow proper preparation.
What is the shortest and longest rental duration allowed?
Minimum: 2 days
Maximum: As long as needed (based on availability)
Do you offer any discounts or promotions?
Yes, discounts are available based on rental duration:
5% off – 3 days
8% off – 7 days
15% off – 15 days
20% off – 30 days
How are sales tax, coupons, and additional fees applied?
A 7.38% sales tax applies to all rentals. Discounts are applied before tax.
How many miles are included with the rental?
Rentals include 200 miles per day.
What are the charges for exceeding the included mileage?
Mileage overages are charged at:
$0.25 per mile
$0.35 per mile for higher overages
What are your standard business hours?
We are open 6:00 AM – 6:00 PM.
What are the allowed pick-up and return times?
Pick-up and return are available during business hours (6:00 AM – 6:00 PM).
Do you allow pick-ups and returns outside business hours?
Yes, with advance notice.
What delivery locations do you offer, and what are the fees?
At this time, delivery services are not offered.
Is there a specific schedule for custom deliveries?
No.
Are there any important extra details renters should know?
Young Driver Fee (if applicable): $200 with approval
Prepaid Gas: $55
Refueling Fee: $15 + cost of fuel
Late Return Fee: $25 per day
Retrieval Fee $100
What is the cost for an additional driver?
An additional driver can be added for $25, with proper license and approval.
What are the penalties or fees for smoking in the vehicle?
🚭 No smoking allowed (cigarettes, cigars, marijuana, vapes, etc.).
Any evidence of smoking will result in a $200 cleaning fee.
Please don’t attempt to cover odors with fragrances — they will still be detected.
Are pets allowed in the vehicles?
🐶 While we love animals, pets are not allowed in rentals. Please keep your furry friends at home.
Are there any fees associated with EZ Pass or toll usage?
Yes. Renters are responsible for:
— All tolls, tickets, and parking violations during the rental period
— Vehicles are equipped with a UNI Pass Device
— Tolls may be billed 30–60 days after rental; invoices must be paid promptly
Is there a cleaning fee? Under what conditions is it charged?
We provide each vehicle in perfectly clean condition. Please return it the same way. Cleaning fees may apply as follows:
— Moderate Cleaning – $50 (mud, sand, bugs, light odors, small spills)
— Heavy Cleaning – $100 (stains, strong odors, extensive bug debris)
— Severe Cleaning – $150 (steam cleaning or full detailing required)
— Pet Hair Removal – $150
— Multiple Issues – $250
— Extremely Dirty – $200
— Filthy Condition – $300+
— Beach Sand/Sunscreen – $250 (detailing required)
👉 Please note: If you take the car to the beach, you must clean it thoroughly before returning. Sand and sunscreen residue will require a full detail and a $250 fee will apply.
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Skip the long lines and hassles of traditional car rental companies by having your next luxury car delivered directly to your preferred location and time.
As a gesture of our appreciation, we provide a white-glove concierge service with onsite check-in at your hotel or residence for all our valued clients.
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